Privacy Policy

1. Introduction

Welcome to moccet. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how moccet Inc. (“moccet,” “we,” “us,” or “our”) collects, uses, and protects your data when you use our health AI services, including Sage (nutrition planning) and Forge (training programs).

By using moccet's services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, password, and profile details
• Health Data: Dietary preferences, fitness goals, activity levels, and health metrics you choose to share
• Communication Data: Messages, feedback, and support requests you send to us
• Payment Information: Billing details processed through secure third-party payment processors

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Usage Data: How you interact with Sage and Forge, including queries, preferences, and feature usage
• Device Information: Device type, operating system, browser type, and IP address
• Cookies and Similar Technologies: Data collected through cookies and analytics tools

2.3 Third-Party Sources

We may receive information from:

• Wearable devices and fitness trackers you choose to connect
• Third-party authentication providers (e.g., Google, Apple)
• Analytics and security service providers

3. How We Use Your Information

We use your information to:

• Provide Personalized Health AI Services: Generate customized nutrition plans and training programs through Sage and Forge
• Improve Our Services: Enhance AI models, features, and user experience
• Communication: Send you service updates, support responses, and marketing communications (with your consent)
• Security and Fraud Prevention: Protect your account and prevent unauthorized access
• Legal Compliance: Meet regulatory requirements and respond to legal requests
• Research and Development: Develop new features and improve AI capabilities (using anonymized data)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who help us operate our services (cloud hosting, analytics, payment processing)
• Business Partners: Partners who provide integrated services with your explicit consent
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued protection of your data)

Important: Your health data is never shared with advertisers or used for marketing purposes without your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for sensitive health data
• Secure data transmission using SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection and privacy

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. Your Privacy Rights

Depending on your location, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Revoke consent for data processing where applicable
• Object to Processing: Object to certain types of data processing

To exercise these rights, please contact us at privacy@moccet.com

7. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions for data transfers to certain jurisdictions
• Compliance with applicable data protection regulations (GDPR, CCPA, etc.)

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including:

• For as long as you maintain an active account
• As required by law or for legal proceedings
• To fulfill legitimate business purposes (fraud prevention, security)

After account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.

9. Health Information Privacy

We recognize the sensitive nature of health data. While moccet is not currently a covered entity under HIPAA, we apply similar privacy and security standards to protect your health information:

• Health data is encrypted both in transit and at rest
• Access to health data is restricted to authorized personnel only
• We do not use health data for advertising purposes
• You maintain control over what health data you share

10. Children's Privacy

moccet's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@moccet.com.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. Note that disabling cookies may affect service functionality.

12. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy with a new “Last Updated” date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website or app

Your continued use of moccet's services after such updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@moccet.comor call our toll-free number: [Phone number to be added]

16. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation:

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

For EU-related inquiries, contact our EU representative: [Details to be added]